The new version of Google Chrome (33) contains a fix for the Silverlight issues. Chrome will automatically update over the next couple of days. If you want to update Chrome manually: Click the chrome menu on the toolbar Click About Google … Continued
Aston Replay is currently unavailable. We're working with @panopto to get this up and running as soon as possible. — Aston Replay (@AstonReplay) February 18, 2014 Update at 2018 Access to Aston Replay has been restored.
The penultimate day of exams is a great time to take a look back at the statistics so far this academic year. In short, you’ve recorded and watched more than ever before.
Overnight there was a problem with the Aston’s internet connection. This appears to have affected the logins for Blackboard which in turn affects logins to the Aston Replay/Panopto recorder. It is still possible to login to the recorder if you … Continued
If you’re using Optivote and recording the session for Aston Replay, make sure that the Panopto Recorder isn’t set to capture PowerPoint, as this may cause PowerPoint to crash.
There was a problem with the Panopto data server overnight, resulting in a backlog of sessions to process (72 to be exact). Fortunately usage is low on a Wednesday afternoon, so we should be back to normal for Thursday.
We’ll be down for part of the afternoon while we migrate the database over to a new server. Consider access to Replay at risk from 1400
The work yesterday was a success, so we’ve now got about 6TB of storage for recordings (compared to the 2TB of space we previously had, which we were about a fortnight away from filling). There’ll be some more downtime next … Continued
Replay will be down from 1400 this afternoon for two hours, and should be considered at risk for the rest of the day.
If you see “Error connecting to server. Please try refreshing the page later.” when trying to view one of your sessions, please contact firstname.lastname@example.org, letting us know which session it it is happening to.