Panopto have applied the update and sessions are available again.
Panopto will be updating our server to improve the performance issues we’ve had over the past fortnight. The service will be at risk between 2130 today (Thursday 19th) and 1200 noon tomorrow. It is expected to have the update completed with minimal downtime during the early part of this period.
Sessions are available again.
Sessions aren’t viewable at present, we’ve asked Panopto to take a look. In the meantime, if they haven’t been disabled for the module, you can still get to the podcasts of the sessions. Please note that the page will be very slow to load.
The server is accepting uploads again.
Sessions are uploading to the server, but are currently not processing.
The Panopto support team have logged in fixed the problem. We will see better performance this afternoon. Apologies if any downtime coincided with the start of any of your sessions.
Aston Replay suffered performance issues last night. ISA are working on restoring the service. There will be periods of downtime while this is fixed.
We’ve tweaked the Sumpner lecture theatre to try to improve the quality of the audio. Recordings for Aston Replay are made by a microphone on the desk rather than relying on the clip mic.
The web server is back up. Sessions recorded during the downtime will automatically upload when the computer is turned on.