Sessions not uploading

Uploads have now resumed, although there is a backlog of sessions to process. You can check on your sessions by logging into Replay and looking at the processing tab. Uploading from recorder If this says 0% it means the computer it was … Continued

Internet Explorer and Blackboard

The Panopto tool in Blackboard is not loading in Internet Explorer 9 This is the page in your Blackboard courses labelled Aston Replay or Recorded Lectures, and it should contain a list of all the Replay recordings for the module. You … Continued

Error on Blackboard configure screen

The Panopto building block may report an error before you provision your course. If you get the above message, ‘The course failed to reset. Please check the configuration’ you can click Configure and carry on the process.

Can’t order sessions in Blackboard

In the new version of Panopto, creators can set the order that sessions are displayed in a folder. The current integration with Blackboard doesn’t respect this, and it continues to display sessions in a chronological order.