Over the last few days, when viewing sessions, you might see a broken image where you should see a thumbnail. It shouldn’t prevent you from being able to view sessions, and refreshing the page after a few sessions should fix … Continued
The work over the last two days should increase our capacity to process sessions more quickly, and let you view more sessions without it slowing Replay down What have we done? Working with Panopto, we’ve added an extra web server to … Continued
Panopto are continuing to work on Aston Replay today, and have advised us they’ll require some downtime to complete the work. Access to Aston Replay should be considered at risk between 1410 and 1455 GMT this afternoon. We’re intentionally avoiding … Continued
On Wednesday December 17th between the hours of 14:00 and 16:00 we will be performing scheduled maintenance of the Panopto/Aston Replay system. During this time there will be intermittent service disruption. It is anticipated that this work will not only … Continued
Google Chrome on OS X no longer supports Silverlight. If you’re using a Mac, you can only view the full versions of your sessions in Safari or Firefox. If you try to view a session in Chrome on a Mac, … Continued
At times during the afternoons and evenings, Replay can be slow or unavailable. We’re working with Panopto (the people who make the software) to get this fixed, and we’ll post more here and via Twitter when we’ve got more information. In the … Continued
Uploads have now resumed, although there is a backlog of sessions to process. You can check on your sessions by logging into Replay and looking at the processing tab. Uploading from recorder If this says 0% it means the computer it was … Continued
Aston Replay should be considered at risk from 1pm on Wednesday 15th while we work on fixing one of the known issues. Recording If you’re recording a session, it will continue uninterrupted on the PC. If Replay is available when you … Continued
You may get an error when trying to edit a session in Internet Explorer or Firefox. Google Chrome is unaffected.
If you provision the folder for this year’s Blackboard course, then course copy content from the previous year’s course, Panopto will deprovision the folder then prevent you from reprovisioning it. Make sure that you provision your course after course copying content … Continued
Adam Massey