Mandatory Panopto Recorder Upgrade: July 2020

On 17 July, Panopto will stop supporting older versions of the Panopto recorder.

After this date, you must be running version 7.1 or above – any older recorders will cease to work.

  • If your Aston PC is running Windows, and you have previously installed Panopto via the Software Centre, you will be upgraded to the newer version need to go back to the Software Centre and install the new version. Note you will need to be connected to the VPN to do this.
  • If you are using an Aston Mac, and you don’t have admin rights, you will need to raise a case with the IT Helpdesk to get the new version installed.
  • If you are using Panopto on your own computer, you will be prompted to upgrade after the 17th.

Check what version you’re running

  1. Open the Panopto recorder
  2. Click Settings
  3. The version number is displayed in the bottom right of the window
  1. Open the Panopto recorder
  2. Click Panopto in the menu bar
  3. Click About
  4. The version number is shown

Any Questions?

Contact the Technology-Enhanced Learning Team.


This post was amended on 13 July 2020 after Digital Services clarified the instructions for those running Panopto on university managed PCs.