Panopto have fixed the issue preventing copied sessions from processing. If you had any sessions that you tried to copy over the last couple of weeks, they will now be available.
Author Archives: Adam Massey
Uploads are not currently working on OS X – Panopto are investigating If you have recorded any sessions on a Mac, email email@example.com, and we will work with Panopto’s support team to get them uploaded for you.
Panopto were working on Replay over the weekend. The result of that is that lecturers can now upload content from off campus, and users shouldn’t see any broken images across the site.
Aston Replay is currently unable to accept uploads from computers not connected to the university network If you wanted to create a recording, consider using Kaltura to create a narrated screencapture. Email firstname.lastname@example.org for more information.
Over the last few days, when viewing sessions, you might see a broken image where you should see a thumbnail. It shouldn’t prevent you from being able to view sessions, and refreshing the page after a few sessions should fix … Continued
The work over the last two days should increase our capacity to process sessions more quickly, and let you view more sessions without it slowing Replay down What have we done? Working with Panopto, we’ve added an extra web server to … Continued
Panopto are continuing to work on Aston Replay today, and have advised us they’ll require some downtime to complete the work. Access to Aston Replay should be considered at risk between 1410 and 1455 GMT this afternoon. We’re intentionally avoiding … Continued
Google Chrome on OS X no longer supports Silverlight. If you’re using a Mac, you can only view the full versions of your sessions in Safari or Firefox. If you try to view a session in Chrome on a Mac, … Continued
At times during the afternoons and evenings, Replay can be slow or unavailable. We’re working with Panopto (the people who make the software) to get this fixed, and we’ll post more here and via Twitter when we’ve got more information. In the … Continued
Uploads have now resumed, although there is a backlog of sessions to process. You can check on your sessions by logging into Replay and looking at the processing tab. Uploading from recorder If this says 0% it means the computer it was … Continued